Additional Information for Passionately Pets

• Miss Jenna Gotch, Owner/Operator

Principal

• Miss Jenna Gotch, Owner/Operator

Customer Contact

• Miss Jenna Gotch, Owner/Operator

Arlington, Alexandria, Annandale and Falls Church

check map on website to see if we service your area

• 22003
• 22041
• 22042
• 22046
• 22207
• 22209
• 22301
• 22302
• 22303
• 22304
• 22311
• 22312
• 22314

• Zelle, Cash, Check, all major Credit Cards

• If cancellations are made, you can expect the following refund credited to your account based on the amount of notice provided and type of service you had booked:
                                                                             100% Refund                     50% Refund                       0% Refund
  Midday Walk Cancellation                             48+ hours’ notice                       N/A                        < 48 hours’ notice
  Regular Pet Sitting Cancellation                    48+ hours’ notice              24-48 hours’ notice        < 24 hours’ notice
  Regular Overnight Cancellation                      1 week+ notice            1 week-24 hours’ notice     < 24 hours’ notice
  Holiday Pet Sitting Cancellation                        N/A                                  7+ days’ notice             < 7 days’ notice

  Holiday Overnight Cancellation                        N/A                                   7+ days’ notice             < 7 days’ notice

  Holiday Policies apply to visits scheduled 1 week before and after each of the following: Christmas, New Years, Easter & Thanksgiving 
  
  *Cancellation notice for Midday Walks is based on the start of the time-frame of the walk you wish to cancel.
  **Cancellation notice for pet sitting and overnight services is based on the start of the time-frame of the first visit booked in that series and applies to your total invoice for the series.
  ***Refunds are not provided for early returns once visits for that series has begun.

  How much notice is required to terminate ongoing midday service?
  A full 1 month‘s notice is required to terminate ongoing Midday Service. Payment is required for all normally scheduled visits that fall within those 30 days, whether the client needs them to occur or not.  If a full 30 days notice is not provided, payment is due for the service originally agreed upon regardless if whether walks actually occur during this time or not.

• Facebook
• Instagram