Business ProfileforPorsche Arlington

We sold our ***** in December and was entitled for a refund of the unused portion of the tire insurance from the Arlington dealership since we purchased our car there. I told the financial director ******************* that my family will out of the country for job reasons and asked if he can help us to send the check overseas because our U.S. address is no longer valid. He said no but he said he can help to deposit the money into our bank. That was what happened last December. Since then we have been constantly checking the progress with him. Although we hardly heard back but we took his words and was patient about it. Finally got a word from him three months later, not only did he not deposit our check, he told us that the check was sent to our old old address. We have updated our address with the dealer, apparently they didnt do it. Therefore when the check was sent according to ***, we didnt and wasnt able to receive it. Also, *** told us that there was no tracking number! It was a sizable check! The dealer is so cheap that it did not bother to send a sizable refund via a trackable service? So thats it! We run out of luck! We have been trying to contact him since the day we sold our car. It is extremely to hard to get a hold of him and even if we did, he didnt help! All words but no action! We have run out of recourse besides going to the court and making a complaint on BBB. We also want to warn potential buyers to try to avoid this dealership if you can. They would be super nice to you when they want to sell you stuff, but after that it is hell! Also, they could have certified most of cars for free but they didnt bother to give consumer a peace of mind. Moreover, *** appeared to be very frustrated when we decline most of the warranty. So stay away from this bad business and this and person!