Business ProfileforElements Massage

I bought two coupons around ******** day this year and gave one ticket to my mother in law. I didn't know how bad her massage went until recently. I had my massage recently and, honestly, it was THE WORST massage I had ever had.This massage place will do ANYTHING to get low rating reviews removed. They reported my honest first-hand reviews 5 times to Yelp because I called out their unprofessional services and bullying behavior.The excuse they use to remove my revIew? They said it doesn't seem to be a first-hand review. Funny! I paid for it, made the the appointment myself and I went to receive their terrible massage service is nothing but FIRST-HAND.The massage therapist was late ~10 minutes. Later I found out he went to get lunch, knowing he had my appointment. I saw a guy walked in with food contains and a skateboard. I later found out that's my massage therapist. While I waited, the business owner or maybe manager was just sitting in the waiting area with his laptop, saw me waiting and waiting but said nothing. He ignored me and so did the receptionist.When my 60-minute deep tissue massage finally began, the therapist had a strong breath of food in his mouth and he talked so much that it was so annoyingly un-relaxing. The massage room stunk, too, after he burped. YIKES!!!!He also did only 52 minutes instead of 60 minutes, and he repeatedly ignored my request to use some pressure because I asked for a deep tissue massage. He didn't listen, instead, he placed his hands on my back without any pressure, just put them there - and then he let his hand stay STILL on back! So creepy and ignorant.I want the truth out - another compliment but also creepy and strange massage? NO. H*** NO.