ComplaintsforFair Dollar Plumbing Co.
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Complaint Details
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Initial Complaint
01/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Date of transaction: 01/26/23 Amount paid for service: $475 I called the Fair Dollar Plumbing plumbing service to fix leakage under the kitchen sink The plumber came and after inspecting the leakage suggested replacing the garbage disposal and said that should fix the problem. After he was done replacing the garbage disposal, I told him I see water still leaking. He said it will take time for the leak to stop and asked to call him if the leak continues. When he came the next day, he said that was a different problem and he needed to charge another $220 to fix that problem. I don't think he knew what he was doing.Business response
02/18/2023
I have no affiliation with this business. Please do not send emails to me about this again. Than YouBusiness response
02/22/2023
********** ********* ******* ********* ***** ************************* *************************** ***** **** *** *** **** ** ***** ** ******** *** *** **** * *** ******* **** *** *** ** ***** ********** ** * ******* ************ ********* ********** *** ****** ******** ****** ***********************************I was called to the residence of the complainant to repair a water leak.Water was leaking from the bottom center of the garbage disposal. I told her how much the repairs would cost, to which she agreed. I replaced the garbage disposal and cleaned up any accumulated water.The customer immediately refused to pay me for the part and repairs. She tried for 40 minutes to negotiate the price down after the work was completed, and looked for leaks herself. No leaks were present when I left the residence.The customer contacted me the next morning to say she still had a leak. I returned to the residence but there was no leak, nor water accumulation. I left the residence and gave no quotes or estimates for additional services as the customer claims in the complaint.The customer also claims in the complaint that I did not know what I was doing.I am Master Plumber with over 30 years of residential plumbing experience.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.