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Find a Location

The Automotive Connection, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforThe Automotive Connection, Inc.

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company sells used automobiles.

    Business Details

    This is a multi-location business.

    Find a Location

    The Automotive Connection, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      5391 Lee Hwy, Atkins, VA 24311-3236
      BBB File Opened:
      5/15/2002
      Years in Business:
      25
      Business Started:
      4/9/1999
      Business Incorporated:
      4/9/1999
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Michael Hill, Owner
      Contact Information

      Principal

      • Mr. Michael Hill, Owner

      Customer Contact

      • Mr. Michael Hill, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/13/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      Bought a 2016 Dodge Ram 1500 from Steve Hill on February 4, 2020 under the impression it was a pre-owned, never wrecked(no wrecks on carfax or autochecker), and was pleased with my purchase until a light came on the dash, since February I have tried getting the light fixed under written promise that several things would be fixed/changed, and they have not remedied the problem. I also asked him to have the suspension looked at to verify a rubbing/squeaking noise was nothing major, they vehemently told me that nothing was wrong with my suspension, that everything looked perfect. After getting my oil changed I was informed that all 4 of my ball joints are going out and have been since I bought the truck back in February based on my information and explanation of problems. I was told that it, and I quote, "It's not our promblem now." Two days ago, on August 11, 2022, I spoke with the original owner of the truck who informed me that in fact the truck was wrecked, and almost the whole cab was rebuilt minus the front and back drivers side door. Steve Hill hid that fact from me and sold me the vehicle under the impression it wasn't wrecked, and continuously avoids my phone calls or has his manager ****** give my wife and I the run-around. I would just like my truck fixed as promised.
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB Serving Western Virginia

      BBB Reports On

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