ComplaintsforOnelife Fitness
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Complaint Details
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Initial Complaint
06/03/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I have been trying to cancel my membership. OneLife Fitness at Burke directed me to contact Member Services at US FITNESS HOLDINGS, LLC, in written by emailing them to [email protected]. I have emailed them several times, also asked them about removing my credit card information from their records. They only have responded indicating that I cannot delete my credit card using their website that I need to call. When calling they indicate that I must ask in writing to that email. Regarding my membership cancellation, they have actively ignored the request. Please assist, it is becoming impossible to get this business to terminate my membership.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.