ComplaintsforJC Design & Build LLC
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Complaint Details
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Initial Complaint
05/25/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
The business in question is represented by its owner Javier. Javier was contracted to build an addition to our house and remodel the existing house. In the process, Javier demolished a section of the existing house and failed to properly seal the openings and with the heavy rain we’ve been having, water has been leaking in and causing damage to our basement, first floor, and garage. When I contacted Javier to take care of the issue, his answer was that this issue will get worse and refused to properly seal the openings! Javier promised to finish this job in four months; we are past five months and he is nowhere near finishing this project and despite many requests made to Javier to provide another due date, he never gave one. His work has been sporadic and in all the five months, the number of days where some actual work was done doesn’t amount to 30 days. I paid Javier $192,900 out of the agreed upon cost of $266,000, but he is unable to conduct business in a professional manner nor deliver on time.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.