Business ProfileforSamson Properties

We are first time homebuyers and purchased in January, this entire transaction has been a nightmare. We worked with ************************* and *********************** as they were the sellers agent and broker. They have been far from professional. ***** had been ignoring our agent, lying to our agent, and ignoring us. After our offer got accepted we had a repair contract and the seller had signed, she then told our agent the repairs were finished. Our agent asked so many times for receipts from licensed contractors and ***** kept saying she'll send them to her and the house was good to go. On good faith we believed her that she would send the receipts and closed on the house and she never did, because she never had them because the seller never did anything. She had initially lied to our agent before we even closed saying there was and hvac unit installed and she physically came to the house and saw it, but we have inspection photos, the hvac unit was not there. She decided to argue with our realtor and swear that it was there, but it wasn't as again we had photos. When we moved in we found out there is a major disclosure issue, as the hole in the front of the home that needed to be repaired was where they dug up the sewer and there was a broken main line. The fact we have photos from the inspection showing this hole shows clearly and confirmed by a contractor that the seller knew about this and didn't disclose it. ***** has sworn she cannot contact this seller because he's in *****. Everytime our realtor has asked her for the contractor information that have done work on this house, ***** ignores her or does not respond. ************************* then emails asking us to stop contacting *****, and that wed need to mediate. She claimed ***** was professional throughout this entire transaction. Ignoring requests for receipts, not doing due diligence, being negligent, and lying to the buyers/not disclosing this is far from professional.