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          Trinity Wiring Solutions, LLC has 1 locations, listed below.

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            Business ProfileTrinity Wiring Solutions, LLC

            Security System Monitors

            Contact Information

            3750 Centerview Dr

            Chantilly, VA 20151-3200

            Get Directions
            Visit Website
            (703) 257-9403

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            3750 Centerview Dr, Chantilly, VA 20151-3200
            BBB File Opened:
            10/27/2008
            Years in Business:
            22
            Business Started:
            12/1/2001
            Business Started Locally:
            12/1/2001
            Business Incorporated:
            12/18/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 2705142607 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA

            These agencies may include:

            Department of Professional and Occupational Regulation (DPOR)-VA

            9960 Mayland Drive, Suite 400

            Henrico VA 23233

            (804) 367-8500

            http://www.dpor.virginia.gov

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Trinity Monitoring
            Business Management
            • Mr. Brendan F Armstrong, President
            Contact Information

            Principal

            • Mr. Brendan F Armstrong, President

            Customer Contact

            • Mr. Brendan T Armstrong Jr., Controller
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/27/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            Trinity wiring solutions has terrible customer service. They are inefficient, when handling customer issues. I have made several calls to resolve a issue with the equipment. I have received no real guidance in when the issue can be resolved. I was advised that I have to be out of service with no doorbell or camera for a week. When questioned, how would I be able to function without it, I was furthered advised I could be paying $95 for the service trip since my product is out of warranty. I have had the service for under 2 years, and have had several issues with their service. Despite the shortcomings, I have paid my bill timely every month yet the service is lackluster at best.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Deborah J

            10/26/2023

            My alarm system has not been working since March of 2023 and they’ve been constantly billing me for a service I haven’t been working and I talked with a supervisor and she’s telling me they’ve been contacting me about the issue but I’ve never received any communication about the issue with the system.

            Trinity Wiring Solutions, LLC Response

            12/21/2023

            Please see records below: 09/25/2020: Began Service 10/14/2023: Last payment received and only 2 payments received in 2023, has been 90+ days overdue since 2021. Currently has a balance for $364.92 and has unpaid invoices going back to May 2023. October 24 2023: Customer contacted us to schedule a service call for their security system camera. Trinity let her know we could service cameras and scheduled service for 11/04/2023, per customers request, since she could only be available on a Saturday, however she was instructed to pay any invoices that were past due before scheduled service. Customer then rescheduled that appointment 11/24/2023, however never paid any past due invoices. We have reached out 5 different times (called, emailed and texted) since that date to reschedule with no response. Finally on 12/11/2023, the only response was via email about cancellation, we emailed back and called to get details and process everything and customer has never responded. This has not been resolved due to lack of customer response.
            Read 1 More Customer Review

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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