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Find a Location

W&W LCP LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • W&W LCP LLC

      1416 Decatur Drive Charlottesville, VA 22911

    Business ProfileforW&W LCP LLC

    General Contractor

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1416 Decatur Drive, Charlottesville, VA 22911
    BBB File Opened:
    2/23/2021

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Started work on March 23rd Did not hear back from the business between March 29th till May 15th After multiple attempts at contacting, on May 15th he said he has been sick and will show up on May 18th however he did not show up or respond again after that.We had a deal that I would pay 50% up front. I paid $21,000, however, the work was either incomplete or done incorrectly (i.e. purchasing residential grade equipment when commercial grade is required per the county and health department codes). I would say a total of 20% of the work was done. I would like for the business to give me $16,800 back for the unfinished work and wrong equipment that was purchased.Ive attached pictures of the equipment which states it is for residential use, and the unfinished state in which everything was left, as well as the estimate/contract that we agreed upon.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ray A

    1 star

    05/23/2023

    We hired this company to do work for a new store that we are opening. We met them and they were given exact directions on what we needed them to do, and they assured us that they were capable of doing everything so we provided them with a 50% initial deposit, and they commenced work on March 23rd. They were somewhat punctual during the first week, but would consistently leave by 1pm, which should have been the first warning sign. We explicitly instructed them to purchase specific items (hand sinks, hoods, etc.) in order to comply with county and health department codes for our commercial establishment. We reiterated this multiple times. However, instead of adhering to our instructions, they proceeded to acquire and install equipment designed for residential use.Fast forward to the end of March, they went **** We began receiving excuses like "I'm out of town" or "I've been sick, but I'll be back this week." That was on March 29th. It is now May 22nd, and we haven't heard a single word from them, nor has anyone bothered to show up to complete the work. We warned them several times to provide updates or face legal consequences.While we understand that unforeseen circumstances may arise, they lacked the basic courtesy to communicate their absence to ** for two whole months. We've been patient, but now we're only weeks away from our business's grand opening, and we're nowhere near finished. It's unfortunate because we trusted them with our money and relied on them to help ** build out our store in time. Instead, we wasted our funds on wrong equipment and unfinished work. Now we have to shell out even more money to hire another contractor to rectify their mistakes and complete the remaining job.Not to mention the loss of potential sales and rent. I strongly advise against using W&W for even the most basic contracting needs.They clearly have no regard for their own business, and their incompetence will only result in more damage to your precious time and hard-earned money.

    Local BBB

    BBB Serving Central Virginia

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