ComplaintsforAffordable Dentures-Charlottesville
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Complaint Details
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Initial Complaint
07/29/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
They keep trying to charge me for a free consultation 120 now they are charging me for some one else's billsInitial Complaint
11/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I received a top denture plate on 06/26/23 and the following day the front tooth came off the plate, I travelled 2.5 hrs the following Monday I travelled 2.5 hrs to the location and had the tooth put back in, which was not in the denture plate but attached to the outside. Approx. 1 1/2 months later the tooth came off again and travelled 2.5 hrs to get it fixed again. Last week it came off again I notified the office at ************ several times and left messages but no one returned my call. I then when I called the main # I was forwarded to customer service located in **** and spoke to Virginia which she returned a call 2 days later explained the complaint @ ************. She said she would be in touch 24 to 36 hrs. which I have not been contact and have tryed numerous times to contact her which has been fruitless. The denture plate is very poor made with the teeth glued to the outside of the denture. I have done business with this company for the last thirty five years and never had this problem. I can not go out in public or eat very well with this problem. Please help!Initial Complaint
10/20/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I paid $2300 as a deposit on a procedure and need my money refunded as I cannot pay the rest of the price for the procedure. I have been laid off.
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Customer Complaints Summary
4 total complaints in the last 3 years.
3 complaints closed in the last 12 months.