Business ProfileforMega Auto Spa
At-a-glance
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Business Details
- Location of This Business
- 724 Greentree Road, Chesapeake, VA 23320
- BBB File Opened:
- 10/31/2022
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Matthew L.
2 stars10/31/2022
When my car was ready, the attendant told me the mirror on the driver's side had issues. I told him that the problem had been caused by him and asked what are you going to do about it? He said he would have his general manager call me. The general manager did not call by 3:30 p.m. so I went back to Mega Auto Spa. The general manager told me that he had reviewed the video and my left mirror had retracted slower than the right one. I told him that I had three cars washed every month since their business came to our area and had never had any problems with my mirror being pulled out. Mr. ********** General Manager, said he would refer the matter to the owner, Mr. Matthew ********** his father. MR. Allen ********* called me on Saturday morning and said he had done some research and that he had found that Kia has had issues with folding mirrors and that he is not responsible for the damage. On Monday morning, I took my car to the Kia dealer, Southern Super Center who services my car. The service advisers said Kia has never had any issues with folding mirrors. He also stated that attempting to adjust a folding mirror with ignition off, will cause damage. This had nothing to do with folding mirrors, but a mistake made by the attendant and management's refusal.
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