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Find a Location

Chesapeake Fence & Awning Co., Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforChesapeake Fence & Awning Co., Inc.

    Fence Contractors
    BBB accredited business

    Additional business information

    Additional Info:
    We also sell materials for DYI projects. Visit our showroom and website.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/1/1980

    Years in Business: 59

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1944 S Military Hwy, Chesapeake, VA 23320-4423
    BBB File Opened:
    2/1/1984
    Years in Business:
    59
    Business Started:
    9/19/1964
    Business Started Locally:
    9/19/1964
    Date of New Ownership:
    1/1/1988
    Business Incorporated:
    9/19/1964
    Accredited Since:
    8/1/1980
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2701010950 for this business, issued by Department of Professional & Occupational Regulations (DPOR). The expiration date of this license is 5/31/2025.

    These agencies may include:

    Department of Professional & Occupational Regulations (DPOR)

    9960 Mayland Dr STE 400

    Richmond VA 23233

    (804) 367-8511

    http://www.dpor.virginia.gov

    BBB records show a license number of 01023076 for this business, issued by State Corporation Commission - Virginia

    These agencies may include:

    State Corporation Commission - Virginia

    Tyler Building, 1300 E. Main St.

    Richmond VA 23219

    (804) 371-9967

    https://www.scc.virginia.gov

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Ms. Sharon Shanker, Secretary/Treasurer
    Contact Information

    Principal

    • Ms. Sharon Shanker, Secretary/Treasurer

    Customer Contact

    • Ms. Sharon Shanker, Secretary/Treasurer

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/17/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    Contracted Chesapeake Fence to replace our wooden front porch with an aluminum product. In doing so the above company caused damage to the existing vinyl trim. The $**** project has cost us $**** to fix the damage caused by Chesapeake Fence. I place a phone call to the company and all I received was "sorry". Not a good way to operate a business.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William H

    1 star

    09/18/2023

    Contracted with Chesapeake Fence in March of this year to install a cedar fence. I paid them $$ up front then no communication till three days' notice coming to install fence. #1 miss drew the fence lay out. #2 Three gates, one to get car in only 6ft made to 8ft. access gate for law mower replaced due turning gray. #3 replaced the car gate due to nailing a 3/4" board on one gate to make up the gap. #4 75% of the pickets replaced. due to graying. #5 then came back and replace all the pickets due to graying. #6 pain and suffering due to the many times they had to come back Was to be done in one or two days! no sign off by me period. The fence pickets are graying again. They have admitted fault due to dropping off some $$. Then started charging interest on the rest$$!! Don't under any circumstances give Chesapeake Fence any money up front! William ** ****

    Chesapeake Fence & Awning Co., Inc. Response

    09/20/2023

    The defective materials fall under our one-year warranty as stated on the contract. Our Company has been in business since 1964 and we have always been committed in providing quality products and services. Cedar fence boards naturally fade in color and will turn gray after being exposed to direct sunlight. The boards on this project DID prematurely change color and were deemed "defective" by the manufacturer of the lumber. We have fully replaced every single board around the entire property to satisfy this issue and to uphold our warranty. We corrected each of the issues mentioned above to satisfy the customer with proper gate widths etc. THE JOB REMAINS UNPAID for 82 days after the replacement of the boards and gates. Our Company deducted ***** from the balance due on the contract for the customer's time. Mr. Hall was not on site during the installation nor during the completion of the project. We have done everything in our power to satisfy the customer. Our office has had no response to any messages/emails/phone calls made by Chesapeake Fence to this customer. We will ask BBB to step in and assist our Company with contacting Mr. Hall for payment.

    Local BBB

    BBB of Greater Hampton Roads

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