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Find a Location

Eye mart has 1 locations, listed below.

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    • Eye mart

      801 Volvo Pkwy Chesapeake, VA 23320

    Business ProfileforEye mart

    Lenses

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

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    Business Details

    Location of This Business
    801 Volvo Pkwy, Chesapeake, VA 23320
    BBB File Opened:
    6/11/2024

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/11/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    Went there may 30 2024 to get eye exam all went well after that the young man helped me I had my own frame but he showed me some of there’s I saw a pair of re* *** **** frames he said but they call them pink I showed the young man two pair of my glasses a pair of Tom ford but I had them tented and I showed him my ***** glasses I had on they were tented as well and I told him that I didn’t want no shades I want the tent to show this young did what he wanted to do no I am at the point I want my money back because they can’t get the tent right I k ew somthing was wrong when the glasses came back early it always takes 10 days facts I don’t no what company doing them lens but they sloppy and rushing and I want my money back I paid half the day of appointment then 7 days later he call said glasses were in but wasn’t tented as I stated and I still paid the rest and I told him that I wasn’t going ware them cause there were ugle I am a tent lady and I pay any where from 8***** ** ****** *ut of pocket as well as what my insurance covers so I am up set I am going say the young man doing what he want and not how I said and I showed him I am lost ?? the tend is not to be sunglasses I been getting my glasses tented for many years normally dr. ****** ** ****** send mines off to get them tenant but I switched to a different eye doctor but I’m lost on how they can’t get the tent right it will be a month that’s why you don’t pay in full he going gave me the glasses even tho he was sending them back and I paid but I want my money back this the third lens this company done did he’s out refund
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    Customer Reviews

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