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Find a Location

Priority Toyota has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPriority Toyota

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1800 Greenbrier Pkwy, Chesapeake, VA 23320-2606
    BBB File Opened:
    10/26/1955
    Years in Business:
    34
    Business Started:
    1/17/1990
    Business Incorporated:
    1/1/1926
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 01231703 for this business, issued by State Corporation Commission - Virginia

    These agencies may include:

    State Corporation Commission - Virginia

    Tyler Building, 1300 E. Main St.

    Richmond VA 23219

    (804) 371-9967

    https://www.scc.virginia.gov

    BBB records show a license number of REGISTERED for this business, issued by Motor Vehicle Dealer Board

    These agencies may include:

    Motor Vehicle Dealer Board

    2201 W. Broad St., Ste. 104

    Richmond VA 23220

    (804) 367-1100

    http://www.mvdb.virginia.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Kline Imports Chesapeake, Inc.
    Business Management
    • Mr. Dennis Ellmer, President
    • Mr. Nick Mumejian, General Manager
    • Nick Mumejian
    • Rebecca S. Colaw, General Counsel
    Contact Information

    Principal

    • Nick Mumejian

    Customer Contact

    • Nick Mumejian
    • Rebecca S. Colaw, General Counsel

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/02/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Bought 2 vehicles from Dealership within the last 30 days. They have not paid off the trade in vehicles yet, each time I call, I cannot get a answer on what's going on, nor if i leave a message no one calls back
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    STEVE R

    1 star

    03/18/2024

    Negative stares should be an option. MOST DISHONEST BUSINESS, I've ever seen - bar none. I contacted the Priority Toyota - Chesapeake (which is about 2 hours from where I live) inquiring about a vehicle shown on the actual Toyota site. I had 3 different folks reach out, eventually "T_m" who is a Sales Manager got back to me stating he had the vehicle coming in. We spoke on the phone and discussed: 1) their vehicle, 2) my vehicle, 3) Balance of my Platinum Toyota warranty with over 50% of its use left + it's and it's worth, and 4) About the overall deal. I shared what I was offered from another dealership (my local one) who reached looking to buy my vehicle. "T_m" noted what he thought my vehicle was worth (in the ball park, but a bit low, however unseen). Then "T_m" noted he'd make it "worth my while" to make the 2 hour (one way) trip. I was soon alerted at the extent of their deception when they shared their offer which was $****** OVER RETAIL. I thought it was a joke. But then the sales pitch began. It was a rare vehicle, everyone does this, every deal we sold at the holiday had this Market Adjustment! WOW. I noted that other dealerships marked up their vehicle on the internet and on Toyota's site - to be in full transparency. They then told me they could not see my warranty (which was from Toyota, and with the paperwork to prove it. They said I'd have to buy theirs, and then go work with the original dealership to get my refund! I spent 7-8 hours going to see a farse so large it'd make a time-share sales pitch look like a great deal! When I noticed the level of deception, lies, and pressure - I got up to leave - noting I work on a basis of integrity - and wasting about a work day of time was not acceptable. No apology for misrepresenting their position, nor wasting my time. DON'T EVER GO TO THIS DEALERSHIP. THEY ARE CROOKS. Given the level of deceit 'll be letting the ** ******** ******* know about them - filing a formal complaint.

    Local BBB

    BBB of Greater Hampton Roads

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