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Find a Location

M & M Fleet Repair, Inc. has 1 locations, listed below.

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    Business ProfileforM & M Fleet Repair, Inc.

    Truck Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2792 Trade St., Chesapeake, VA 23323
    BBB File Opened:
    1/13/2009
    Years in Business:
    32
    Business Started:
    1/1/1992
    Type of Entity:
    Corporation
    Business Management
    • Mr. Michael R. Vaughan, President
    • Chris Cartwright, Vice President
    Contact Information

    Principal

    • Mr. Michael R. Vaughan, President

    Customer Contact

    • Mr. Michael R. Vaughan, President
    • Chris Cartwright, Vice President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/03/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I paid ******* the transactions between 08/26/2022 and Sept 1st 2022, the work on the truck ie used transmission being installed was not warrantied but the work to install it had a 30 day warranty I was in contact with *** prior to warranty running out and proof that job was not done correctly and I was told to drive the truck back to them in Va and they would take a look at it, at this point the clutch froze I knew nothing of what was going on until I had another Mobil Mechanic come look at my truck as I live in Jacksonville North Carolina and he made me aware that my bell housing was hanging off the motor and the bolts where backing out he also stated that my clutch froze due to this, ***** who I spoke too insisted we drive the truck back to them in Va but we couldn't with a frozen clutch and the bell housing the way it was, during this time ********* my driver also had COVID attached you will see letter from m and m with their dates and the payment I made as well as the condition of the truck sept 30th and pictures that are time stamped when the Mobil machanic inspected the truck and I had him come back out October 11th to correct the job and I paid *** for a new clutch and **** to the Machanic to fix the transmission and bell housing and install new clutch I tried to reach out and was told to drive the truck back to them but again we are in Jacksonville North Carolina and could not safely move the truck with the frozen clutch and bell housing hanging off the motor 4 bolts backed out they only put in 8 bolt's because 4 were missing and 4 backed out and the heads broke off attached are the pictures please lead me in the right direction because when I tried to rectify it professionally I was instantly turned away because of this I mentioned small claims courts I then got told to follow through with that and they will contact their insurance and attorney I also have all of this in text messages from *****
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    BBB of Greater Hampton Roads

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