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Find a Location

Discover Windows of Hampton Roads has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDiscover Windows of Hampton Roads

    Windows
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Discover Windows of Hampton Roads has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2129 Smith Ave, Chesapeake, VA 23320
      BBB File Opened:
      7/20/2020
      Licensing Information:
      • According to the Department of Professional and Occupational Regulation (DPOR Discovery Windows of Hampton Roads does not have a contactors license as required by law.

        According to the Department of Professional and Occupational Regulation (DPOR) any contractor who contracts for work over $1,000 is required to obtain one of the following license classifications:

        Class C contractors are limited to contracts/projects of less than $10,000 with an aggregate total of all contracts/projects done in a twelve month period of less than $150,000.

        Class B contractors are limited to contracts/projects of less than $120,000 with an aggregate total of all contracts/projects done in a twelve month period of less than $750,000.

        Class A contractors have no limits to contract/project size based on dollar amounts.

        A contractor's license is not required for work that is under $1,000 with the exception of landscape irrigation and water well systems, both of which require a contractor license regardless of the dollar amount.

        Trade-related work (plumbing, electrical, HVAC, and gas-fitting) and elevator/escalator work, require that the individual performing be licensed for work that is under $1,000. Once the work hits the $1,000 threshold, a contractor license is required for the company.

        On March 9, 2022 a letter was sent by mail to the company requesting basic information on the company, such as principal, number of employees, email, and website. On June 6, 2022 and investigation letter was sent to company regarding their lack of contractor's license.

        As of the date of this Business Profile, the company has not responded to either letter and the letters have not been returned by the post office.

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/10/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      Complaint Details Unavailable

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Norman

      1 star

      10/18/2021

      I purchased two (2) windows to be installed at my residence April 5th '21 after waiting months to be installed, they cracked one picture window 56x54 inches and now am waiting another 2 plus months for a replacement glass to be reinstalled or give me a refund. No wonder they are not BBB *********** Please help. Norman ****** Today's date is Oct. 18, 2021 This is Discover Windows Suffolk Virginia

      Local BBB

      BBB of Greater Hampton Roads

      BBB Reports On

      BBB reports on known marketplace practices.

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