ComplaintsforAnytime Fitness/Chester,Virginia
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Complaint Details
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Initial Complaint
08/25/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I canceled with this company via a customer service rep who assured me after my last payment in February that my membership would be canceled. Then later they renewed it on 3/9/23 without my permission. I want this removed from my credit report. They are a rip off and I would like this removed, thank youCustomer response
09/18/2023
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Anytime Fitness/Chester,Virginia regarding complaint ID ********.
Regards,
***************************Initial Complaint
10/25/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I have been trying to get in contact with this company and gym since July to cancel my membership. No matter what I do, I cannot get in contact with them. I've called Anytime Fitness corporate countless times, and corporate cannot get in contact with them. I lost my job due to my disability and my mother dying, and I cannot keep paying membership, I have not been able to buy food or pay my bills for nearly two months, because I cannot get in contact with them to cancel. My bank told me I have to dispute the charges and completely shut my bank account down, as that is the only way.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.