ComplaintsforSplash and Grass Pools and Landscapes
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Complaint Details
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Initial Complaint
07/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am a Veteran and I live on a fixed income. On July 10,2023 I paid *********************************************** $140 to power ************. I was out of town when the service was completed. Well upon my return on July 12 I noticed that the front of the house was not clean. I noticed that he finished pretty quick and my camera's didn't catch him cleaning the back side of the house. I spoke with him about this and he knew exactly what he didn't complete. I want my house cleaned correctly or I want my money back. I was hoping he would respond to my text message when I made him aware that I was not happy with their service they had provided. It is now July 17, 2023 and he still has not responded.Customer response
08/14/2023
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Splash and Grass Pools and Landscapes regarding complaint ID ********.
Regards,
***********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.