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Complaint Details
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Initial Complaint
03/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Date provided service was March 8th 2024 in the paving contract was stating to level off potholes and fill them in.Also to extend the garage pavement out a few feet.I was charged $6,000 for this service which was suppost to be completed fully march 8th 2024.Next morning I find a pothole where there equipment the giant roller sat and put a pothole where there was not one and another spot that looked to me as a line pothole which should have been completed in the contract as well.I called the Forman the gentleman whom gave us the quote and told us they would come back out go fix these two non done spots when they did another job down the road at fairlawn storage which we have seen they habe done fairlawn storage or started on it and No one has came to fix the spots which I called them March 9 2024 about.Still waiting on them to fix this issue which is why I'm reporting to you the bbb reguarding unfinished work and unprofessional incident with throwing trash and yelling due to 2 staff getting into an argument on the job leaving trash in my yard one piece was a water bottle sprayer and 2nd was a drink can which the one employee threw at the other employee as he was storming off yelling* **** *** *** **** ****.Business response
03/19/2024
We have resolved this issue with the consumer.Customer response
03/19/2024
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Hello I am ******** ***** * I wrote the BBB complaint I have been in contact with the company whom is now coming to fix the driveway tommorow so that was the resolution I wrote I wanted is then to complete the job.So I appricate you reaching out to them to finish the repair.We can close my bbb complaint please due to resolution!Sincerly.******* *******
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Contact Information
5490 Roanoke Rd
Christiansburg, VA 24073
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Get a QuoteCustomer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.