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Find a Location

Wendy's has 1 locations, listed below.

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    • Wendy's

      2355 N Franklin St Christiansburg, VA 24073-1001

    Business ProfileforWendy's

    Restaurants

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2355 N Franklin St, Christiansburg, VA 24073-1001
    BBB File Opened:
    6/21/2022
    Years in Business:
    4
    Business Started:
    1/1/2020
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Mary Phillips, General Manager
    Contact Information

    Principal

    • Ms. Mary Phillips, General Manager

    Customer Contact

    • Ms. Mary Phillips, General Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/16/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Went to Wendy's Thursday had nothing but issues they put my order in wrong had major attitude to avoid tht when I went back Sunday I used the app same girl not greeting customers amd w attitude on intercom ths time I tell her I shldve contacted corporate Thurs I didn't I will ths time tho what's her name she sd I'm not telling you and I'm denying your order I never got to the window she never got to ring my order I also stated u better not steal my money out my acct for something u denying 40 mins later my phone goes off telling me she stole my money out of my acct anyway that's theft I've tried for 4 days spent 7 hours on phone trying to call them it's ************** location off ******** she lied Thursday told me she was the manager when they was standing around and messing up orders and giving customers attitude for their screw ups IL shes a liar I've been going to Wendy's daily for 15 years for my single dad I won't give them another day or dollar and I want the 24.46 they stole out my acct as well she wants to give attitude to customers not do right then when she's told she's being reported she denys ppls orders ths is how Wendy's do ppl when weekly for 15 years my dad has lit paid one employees salary a week maybe 2 w his money no mam never again will he give them one cent thank the lying little mouthy blonde tht worked Thurs evening and Sunday evening she's one tht done it the older lady tht is the manager and has been for a while she's a Rockstar and wasn't there ths stuff wouldn't have happened never has for 15 Yeats til recently ironically and she stole the money out my acct 40 mins later I never got to a window to be rung up why the he'll was I stole from cuz I dared her to do it is why ik she was going to that's the kind of person she is give it tome if she steal n lie to customer she only hurting their business I promise u tht 250 week will go else where

    Customer Reviews

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