ComplaintsforWright's Pest Control, Inc.
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Complaint Details
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Initial Complaint
03/21/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
**** contacted me to discuss the need for renewal of our termite protection at the end of 2023. I informed him that we were unable to proceed at that time and assured him that I would reach out when we were ready. However, he continued to call. I asked to be removed from the call list and was assured that I would be. I was not. I continued to receive multiple calls from ****. Subsequently, a technician arrived at our home, briefly knocked, and then sat in the driveway, leaving without performing any services, yet left a bill on my door. When I contacted the company, **** told me that the bill was merely an advisory notice, not an actual invoice. Despite this assurance, I have received two subsequent bills in the mail marked as past due, even though no services were rendered. When I received the first I called and **** again assured that it was not a bill, just an advisement that I was past due for my treatment. Now I've received another, still clearly stating I have a PAST DUE ACCOUNT, which is inaccurate and frustrating. And, I'm continuing to receive phone calls, which are set to go to voicemail. So, unfortunately, I'm forced to file a complaint. **** is very nice but this is no way to do business and I can't seem to get through to them to stop.Initial Complaint
05/22/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
They are charging us for a service that was not rendered. I have called and sent letters with no response from owner. I continue to receive a bill.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.