Business ProfileforSammy Appliances Repair Services LLC

Below are details of everything that occurred with Sammy's Appliances Repair Services: 1.) My fridge was not working properly and I needed a technician to come take a look. I called my ********************* (It looks like Sammy has a contract with them) to schedule an appointment. We made a claim order ( #*******) to have Sammy come and look at our fridge on February 27th, 2023. 2.) Sammy was able to come in that day. He told ** that it is a $100 service fee AND THEN he told us that we had to pay an additional $150 because he had to order additional parts that will not be covered by *********************. 3.) I asked him if the additional charges will need to be paid now and he mentioned that it did and it was apart of the policy. I do want to reinstate that he was a technician that was assigned through my ********************* so when he said that was policy, I believed him. I wrote the check of $250 to Sammy. 4.) He said he was going to order the parts and come to fix as soon as possible. This guy is a scam because not only did he not show up, he barely responded to our messages and he deposited the check to his bank account (which I also have record of). 5.) Finally, we got in contact with him and he was scheduled to come in on a Thursday (March 23rd).. we were waiting all day until we received a message stating " I will not be coming in today, ********************* cancelled the job with me"..... this statement is also inaccurate because when i called my ********************* they also stated that they did not cancel the job with him. I asked him what about my $250 and he said that he does not deal with that and it will go through my home owners Insurance. ********************* also mentioned that he should know that anytime there are additional parts that need to be ordered, he knows the policy is to go through them to create a claim. Sammy is very unprofessional, FRAUD, and unethical. This is also stated on ****** reviews and others complaints on BBB.