Business ProfileforBlossom Flower Delivery

I am so disappointed with this company. I had ordered through another company at first to get some sympathy flowers to a friend and got a not back because of the company they were working with they were unable to continue the order and so they refunded us. A the time I didn't know it was this same company so I ordered flowers from Blossom. They were supposed to be delivered Monday. I got an email and a call saying there was a problem. There were not enough supplies delivered and they had to get someone else to send them. The cost would be 30.00 more but they would soak up 15.00 of the cost and I'd only have to pay 15.00 more for them to be delivered. I said no. Refund me. They assured me they could deliver them today if I didn't get the refund. Hesitantly I said yes. Today upon checking if the flowers were delivered they said no the truck couldn't get them delivered. There was an issue. I called. Wanted the refund and told them this is not right. They said they could not refund me the flowers were already made and they'd be delivered tomorrow. I said it was not good enough. They were going to try to get them delivered today. I said If not I would give another bad review which they already have by others. I said I would also speak to my bank to get my money back and dispute the charge. My first step is to write this. I will never work with this company again nor will I encourage others too. It feels like a scam.