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Find a Location

Burger King has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Burger King

      1127 Piney Forest Rd Danville, VA 24540-1505

    • Burger King

      4608 Cleburne Boulevard Dublin, VA 24084

    • Burger King

      3530 Orange Ave NE Roanoke, VA 24012-6427

    • Burger King

      21006 Timberlake Rd Lynchburg, VA 24502-7239

    • Burger King

      2424 Memorial Ave Lynchburg, VA 24501

    Business ProfileforBurger King

    Restaurants
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Burger King has 22 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Burger King

        1127 Piney Forest Rd Danville, VA 24540-1505

      • Burger King

        4608 Cleburne Boulevard Dublin, VA 24084

      • Burger King

        3530 Orange Ave NE Roanoke, VA 24012-6427

      • Burger King

        21006 Timberlake Rd Lynchburg, VA 24502-7239

      • Burger King

        2424 Memorial Ave Lynchburg, VA 24501

      Location of This Business
      1127 Piney Forest Rd, Danville, VA 24540-1505
      BBB File Opened:
      11/29/1999
      Years in Business:
      24
      Business Started:
      11/29/1999
      Business Incorporated:
      3/27/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Carrols LLC 12830
      Business Management
      • A. Kuscher, District Manager
      Contact Information

      Customer Contact

      • A. Kuscher, District Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/23/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      Ordered 3 burgers, received 2 burgers, 1 of those 2 was not correct, didn't realize it until I got home to give them to my kids. Contacted Burger King online and provided all of the requested information. Someone contacted me via email asking for all of the info that was on my initial request, which I was not copied on (the initial request), and so I had to type it all out again. This was on 4/28. I hadn't heard anything by 5/8 so I replied to the email asking what the status was. I got a reply on 5/9 saying someone was looking into it. No response or refund on my credit card as of 5/23. I don't understand why this wasn't an immediate refund situation. I think maybe this location is just struggling. Restaurant Location: Burger King ***** **** ******** *** ******** ** ****** ***** ******** Order Date and Time: 4/28/2022, 1:57:39 AM Order Number: ****** Order Total: $25.86 Consumer frustration level: Pretty high
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bobbie W

      1 star

      06/21/2024

      I ordered a double cheese, whopper junior 8 count chicken fries and also 2 medium fries the ****** ** ******** only gave me 1 fry, and only 4 BURNT chicken fries. I called the store because I do not live close by about a refund and of course no one answered! My receipt clearly shows what I ordered and paid for! The ****** ******* guy working the drive thru had a cut on his face that was bleeding! That Burger King has had the same complaints from other customers before and they need to be shut down!

      Local BBB

      BBB Serving Western Virginia

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