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Find a Location

First Choice Chimney Service LLC has 1 locations, listed below.

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    Business ProfileforFirst Choice Chimney Service LLC

    Chimney Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Chimney Repair,Chimney Cleaning,Chimney Liners

    Business Details

    Location of This Business
    16180 Newbys Shop Rd, Elkwood, VA 22718-2036
    BBB File Opened:
    5/27/2020
    Years in Business:
    4
    Business Started:
    1/3/2020
    Business Started Locally:
    8/22/2018
    Business Incorporated:
    3/12/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Michael Whiteside, Owner/CEO
    Contact Information

    Principal

    • Mr. Michael Whiteside, Owner/CEO

    Customer Contact

    • Mr. Michael Whiteside, Owner/CEO

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Two years ago I had ********************** of First Choice Chimney llc inspect and clean chimney and at his suggestion he did extensive repair to the inside of the chimney, at the top of the chimney and the outside of the chimney. Last year I had him come back to clean and inspect the chimney because the sealer he put on did not keep the chimney from leaching. After inspection, he said that he would repair the cap which was cracked and redo the sealer on warranty at no cost. I arranged a time for him to come in early June 2022 but he never showed up. I have called him at least ***** times and have sent him a message on his website and he will not respond. He still has a voicemail and a website. He says that he is a member of the BBB and so thus I am file a complaint for him to honor this warranty or pay for someone else to do.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Moe N

    1 star

    08/20/2021

    I regret hiring Mr. W******** to parget my chimney. He not only ruined my chimney but was rude and disrespectful during the process. The cement has now begun to crack and it hasn't been one month since he applied it. I was willing to cut my losses by letting him keep the 23% deposit but he recently decided to even take me to court for the rest! Absolutely mind-boggling. Just go to ****** ****** and look at the pictures of my Chimney. The pictures speak for themselves...

    Local BBB

    BBB Serving Central Virginia

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