ComplaintsforReprise Siamese Cattery
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Complaint Details
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Initial Complaint
02/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
May 11, 2020 I put a $200 deposit for a siamese kitten (receipt attached) via PayPal to ******** *****. She seemed to be operating under Reprise Siamese Cattery. I was put on a waiting list and were told it would take about a year to receive our kitten. I corresponded with her through Facebook Messenger for almost two years, as she kept coming up with excuses for why she didn't have any kittens. Last year, I asked for a refund and she stopped answering my messages in Messenger. The Reprise Siamese Cattery FB account has also disappeared. It seems that you can remove messages in chat which I did not know or I would have downloaded them. She still has my contact information and my money, which I would like back.Initial Complaint
11/08/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I paid $200 via ****** to ******** ******* / Reprise Siamese Cattery on 6/26/2020 as a deposit for a Siamese kitten and placed on the wait list. I waited well over a year before contacting the owner. I was told over and over that I would receive a kitten, but to this day (11/08/2022) I HAVE NOT! I requested a refund several times and was told it would be taken under consideration. The last several times I messaged the owner, there was no reply! Now there is no website, no Facebook page, not on Messenger! Absolutely no way to contact! I paid a deposit for a kitten, but have NOT received a kitten and it has been almost 2.5 years! The owner needs to refund my $200 deposit! ****** receipt attached.Initial Complaint
09/16/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
A $200 deposit for a Siamese Kitten was sent to the Reprise Siamese Cattery in September 2020. The kitten has not been provided as of September 2022. What followed is 2 years of broken promises, and now complete silence from the business on the status of my deposit. There has been no communication or attempts to refund my deposit.Initial Complaint
06/28/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Reprise Cattery failed to deliver a kitten by the date promised. Moreover, they have been virtually non-communiative. They will not return emails or phone calls. We have received statuses only by sending multiple facebook messages. They never initiated contact to inform us of any issues with getting a kitten in spring 2022. Per the attached, they cannot give us an estimate of when a kitten will be available.
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.