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Find a Location

Empower Neuropathy has 1 locations, listed below.

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    Business ProfileforEmpower Neuropathy

    Chiropractors D.C.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9649 Fairfax Blvd, Fairfax, VA 22031-2321
    BBB File Opened:
    8/18/2022
    Years in Business:
    6
    Business Started:
    2/2/2018
    Business Started Locally:
    2/2/2018
    Business Incorporated:
    2/2/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Empower Chiropractic LLC
    Business Management
    • Dr. Evan Lichtenauer, Co-Founder
    Contact Information

    Principal

    • Dr. Evan Lichtenauer, Co-Founder

    Customer Contact

    • Dr. Evan Lichtenauer, Co-Founder
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/18/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    Initial and only contact with Empower Neuropathy occurred on 4/27/22. A description of program services were provided. l signed an application for a 90-Day Reversing Neuropathy Program, providing home care therapy. Unfortunately, I signed an application form which also authorized ******* *******, a loan company and ******** ***** **** ********** **, Lincoln, NE *****, a load servicer. Although I never received treatment from Empower Neuropathy program payment notices are being sent to my home. Requesting payment of the program principle amount of $7,480.00 and total cost $9,758.65. I have received financial records that have listed me as a Borrower because I unknowingly signed a loan agreement at my initial meeting with Empower Neuropathy. On 5/12/22, a Treatment Cancellation Report was faxed to Empower Neuropathy, a letter was also sent to ******* *******, the loan program sponsor and coordinator. I attempted several telephone contacts with Empower Neuropathy. No answers or responses were received. On or about 518/22, an undated letter was received from Dr. Callan L********** at Empower Neuropathy. The letter indicated that his office tried multiple times to to call me with no answer or return call. The letter also indicated that a refund is not possible as the equipment and protocols received are non-refundable. The letter also indicated that this was explained ini depth and written very carefully in the document I signed. Not exactly true.
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    Customer Reviews

    0 Customer Reviews

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