ComplaintsforLucas Meija Company
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Complaint Details
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Initial Complaint
05/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On March 9, 2023, Lucas Mejia Company aka Lucas ********, was hired to complete several projects at a rental property located in Stafford, VA. One of the projects was to repair wood floors by filling cracks with wood filler. During the process Mr. ******** used dark wood stain on light wood floors but did not remove the wood stain after it dried. Not only are there several heavy smeared stains throughout the wood floors there are dried handprints on the floors from the wood stain. On March 24, 2023, the last day of the project, Mr. ******** was asked if he would be removing/cleaning the wood stain and he refused. On 3/30/23 a cleaning service was hired to clean the floors but was not successful in removing the wood stain. On the same day, Mr. ******** was notified by text and telephone, advising him the cleaning service was unable to remove the wood stain and if he could please return to remove the wood stain and if not to refund $4000 of the $8300 he was paid. We have not heard back from Mr. ********.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.