ComplaintsforFairfax Oral Surgery
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Complaint Details
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Initial Complaint
04/08/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I had a dental surgical extraction, The dental office took our insurance card and did verify the coverage, and quoted my cost to be $895.00. They gave us a written invoice of that amount and I paid it after the surgery.To my disbelief we received a **** afterward for $472.00 balance due. We *************** and the billing department, The dental claimed ( a lady by the name : crystal * that the initial invoice was an estimate and not a final ****. !! I was told before the surgery it was finalThis seems to be a customer scam and unfaithful billing practice. We believe we only should pay for what we quoted and invoiced. We are asking the agency to look into this dental devious invoicing and billing practice The dental office should clearly tell the clients that this is NOT a final **** .. I would have found a less expensive place if I knew the invoice is not the true amount
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.