Business ProfileforCapital Women's Care LLC

11/19/2021 first I visited Capital Women’s office at Lee Jackson highway, as usual medical visit I paid my copay office did not claim visit to my insurance. During my pregnancy I had several(8visits) prenatal visits as usual, office didn’t request neither of them to my provider. When I asked on my checkouts to pay my copay they stated I do not have any outstanding balance. During my pregnancy my husband lost his job and found new job after two month which I required to change my insurance 2 times. When I had new insurance I provided all required information and asked them to finalize claims with my providers. Thanks for God I delivered my baby healthy in last May, office claimed all claims to my last insurance, which naturally current insurance rejected to pay all my claims, just paid last part(delivery) with stating it is not in covered period(EOB). We immediately informed office by visiting them printed papers visits and insurance coverage dates. I understand there might be misunderstanding or new joiner internee did not pay attention to details. However they repeat same mistake again and again by ignoring our papers and visits every two weeks. We have newborn baby and we visited office every two weeks not to test or medical checkup only for asking them to file claims separately to each provider with their covered period. Doctors and nurses are perfect they all supportive and professional however I am stressed with unprofessional and incompetent staff. I know this is most valuable time to me and my baby to keep our health but by viewing same repeated rejected claims I am so anxious about my financial condition. I heard a lot of stories about uninsured patients how they get worsened life. However I am insured and covered all my visits and delivery with my provider still get same pain.