ComplaintsforA&J Automotive Repair Shop LLC
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Complaint Details
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Initial Complaint
06/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Brought my 1998 Chevy truck to them to overhaul the motor on 1-13-23 and my truck is still not completed as of 6-5-23, they state's that parts have come in and wanting more money, I have paid them a total of $2556.99 and my truck is still not completed , I am at a total loss of is going on, this smells like a scamBusiness response
06/23/2023
The truck has been repaired and he picked up the truck. He brought it back for an oil leak, we made the repair and just waiting on him to pick up the truck. We have left messages for him that the oil leak is fixed and just needs to come pick up the truck.Customer response
06/23/2023
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Regards, ***** ***Initial Complaint
03/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This Mechanic shop is the worst shop i have ever deal with it took them over 3 months to fix my car and they told me it will take only 2 weeks to get fix and after they fix it the car condition comes so bad i mean the car body has A lot of scratches and they didn’t put the parts right together and the car still has check engine light on in the beginning they give me a quote and when i went to pay them and get the car they charge me $1500 over this quote without telling me that my car need more parts. they treat me with very bad way i don’t recommend for anyone who wanna fix his/her car to go to this shop this shop charge me $4250 to rebuild the car engine and the quote i got in the beginning was $2750 this happened today 3/25/2022
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.