Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Straw Law Firm, PLLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforStraw Law Firm, PLLC

    Lawyers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1134 Thomas Jefferson Rd Ste 1, Forest, VA 24551-2269
    BBB File Opened:
    8/30/2018
    Years in Business:
    7
    Business Started:
    1/1/2017
    Business Incorporated:
    9/12/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Gary Straw, Owner
    Contact Information

    Principal

    • Mr. Gary Straw, Owner

    Customer Contact

    • Mr. Gary Straw, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a lawyer

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Betsy H

    1 star

    11/18/2021

    To begin with, Mr Straw apparently didn't read all the information I sent to him in January when we first hired him. If he had, he would have seen my break down of payments & charges for the customer we were taking to court & the back of our contract that specifically states where we file & how much interest we're allowed to charge. He sent me an email in August with no attachment & because of that, I didn't know we had a court date set in September, so I missed it. Regardless of whether or not I had shown, up, they sent the defendant home because she was running a fever, so we wouldn't have been able to have our case that day anyway. Mr Straw has never let the email attachment go & continues to blame me for losing it, claiming I am a liar & suggesting to my boss that he fire me. His attitude & behavior toward me when we finally did get to court last week was completely unprofessional & my coworker, who knew nothing of my previous exchanges with Mr Straw, said he'd never seen an attorney try to intimidate their own client before & that he couldn't believe the way he was acting toward me. He also refused to look at my very detailed paperwork which would have explained why he thought my numbers were off. He instead rolled his eyes at me & said 'are you kidding me' right in front of the judge & the defendant. I was just glad to have the case finally over with & judgment in our favor & move on without ever using his services again. Then over the weekend, someone sent me a screenshot of Mr Straw replying to someone else's review on his page, claiming it was me. It was not my review & I had nothing to do with it. I emailed him & asked him to remove the comment that was directed at me, in which he accuses me at least 3 times of being a liar, on a review that I didn't post. He responded in 3 separate emails, still saying I was lying, calling me foolish & more unprofessional behavior. So I am posting this fair warning to future clients: 1. Be absolutely sure he reads everything you send him & understands why you're asking for what you're asking for & why (if you question it later, he'll make it seem like you're the stupid one for asking questions). 2. If he sends you an email, make sure there's an attachment if there seems like there should be & if not, ask for one. 3. Look up the court dates online yourself so you'll know when to appear (he won't contact you to remind you). 4. Handle the case yourself if you can without hiring Mr Straw.

    Local BBB

    BBB Serving Western Virginia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.