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Find a Location

Madisen Hopper Photography LLC has 1 locations, listed below.

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    Business ProfileforMadisen Hopper Photography LLC

    Photographer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    208-1227 Spring Creek Drive, Forest, VA 24551
    BBB File Opened:
    8/15/2020
    Years in Business:
    4
    Business Started:
    1/15/2020
    Business Incorporated:
    3/22/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Madisen Hopper, Owner
    Contact Information

    Principal

    • Ms. Madisen Hopper, Owner

    Customer Contact

    • Ms. Madisen Hopper, Owner

    Industry Tip

    BBB Tip: 8 tips for hiring a photographer

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/09/2022

    Wedding Date: 05/28/2022. As per contract supposed to receive photos 3 months after. It is now December and no photo's have appeared. I have attempted to contact Madisen multiple times via phone call, text, email and even letters. She has not responded and still owes us the majority of our wedding gallery. We are missing photos of our families, ourselves and she is taking our memories away from us. She has responded once, saying gallery would be uploaded/updated, it never was.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Casey G

    1 star

    02/08/2022

    My daughter hired Madisen to take her wedding photos. Madisen was late the day of the wedding and also was very slow to respond to our messages confirming the date and time of arrival for the wedding. Once she got there we felt at ease with her and the day was absolutely beautiful. Fast forward several weeks- 17 to be exact. We have only received the sneak peek and now she isn’t responding to any emails or texts. She did respond to one a few weeks ago, claiming she had health issues and she would send the photos by the next day. Literally verbatim from the other complaints on BBB about her. This is her job- scanning people. That was about 3 weeks ago and still no response from her OR our pictures we paid for. I wish we had read the reviews on here but honestly I never thought we needed to. Who would do this to a bride and groom!? Who would steal money from a hard working family, and also steal the opportunity for us to have photos of a special day in our family? Who would do that intentionally to someone? I’ll tell you who- Madisen Hopper. Do not hire her. She will be hearing from our attorney and I’ll either get our pictures OR she’ll give me our money back. She’s messed with the wrong family!

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