Business ProfileforHeaven's Best Carpet & Upholstery Cleaning

This is the worst company to deal with. They hounded me during the incident of my house that occurred on May 2022 with tree damage. They gave assurances that job will be completed by October, then november, then December and we go on to next year. Finally, I was able to move in in April/May with half a** work and today marks 14th month after the incident and the poor service from ******************* and his team speaks a thousand words. I had sent Multiple emails to him with no response from him. Their contractors kept deficating in the house with no water. The entire work, if not micromanaged goes astray. They have managed to kept a good ****** Review through some means that is beyond me. I have asked them numerous times to clean up the driveway and hundreds of nails that we keep finding around the house. This was after the poor gutter guard installation and sidings that have still not been removed from around the house. Insulation has not even been installed above the kitchen area that was discovered during a home inspection that I had hired. I do not know what happens next, however because of them, I was forced to move at least 4 temporary accommodations due to them pushing deadlines, not once, not twice, but 5 times a week prior to completion. I am not even going to explain how much of personal/professional hardship this has caused myself and I am appalled by them with the baggage they bring with their name. See below a list of emails that is just 5% of my headache caused by Spartans:Ah yes, before I forget: They were moving me in to the house with no bathroom, and it will give you chills if I share the pictures.Fri, Mar 24 at 3:36 PM ***,I have not received a single response from your team in over 32 hours. After multiple calls and pushing it to *************************, I get an ill text message from **** , "Is there anything you need from me? I am out of office today?Who is there to assist? Your company has guaranteed myself moving back in within 6 days and the place is a complete sham and in ridiculous shape. Perhaps, 80% has already been paid out. I need to have someone from your team meet me on site within 24 hours or I continue to escalate this. The weekend excuses and no phone calls after 5 pm will not work.************ ************************* <*****************************>To:*********************************** Fri, Mar 24 at 3:36 PM ***,I have not received a single response from your team in over 32 hours. After multiple calls and pushing it to *************************, I get an ill text message from **** , "Is there anything you need from me? I am out of office today?Who is there to assist? Your company has guaranteed myself moving back in within 6 days and the place is a complete sham and in ridiculous shape. Perhaps, 80% has already been paid out. I need to have someone from your team meet me on site within 24 hours or I continue to escalate this. The weekend excuses and no phone calls after 5 pm will not work.************