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Find a Location

Mary Washington Healthcare has 1 locations, listed below.

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    Business ProfileforMary Washington Healthcare

    Health Care

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2300 Fall Hill Ave, Fredericksbrg, VA 22401-3342
    BBB File Opened:
    10/11/2018
    Years in Business:
    41
    Business Started:
    5/31/1983
    Business Incorporated:
    5/31/1983
    Type of Entity:
    Corporation
    Business Management
    • Mr. William Bolden, Chairperson
    • Mr. Fred Messing, Vice Chairperson
    • Mr. Clarence Robinson, Secretary/Treasurer
    • Mr. Michael McDermott, MD, CEO
    • Mr. Sean Barden, CFO
    • Ms. Kathryn Wall, HR & Orgizational Dev, Executive Vice President
    Contact Information

    Principal

    • Mr. William Bolden, Chairperson
    Additional Contact Information

    Fax Numbers

    • (540) 741-1097
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/05/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    Date of occurrence March 25th and March 26th 2023. Disputing my medical bill for March 25th ** visit at **** Washington ***************************** (*** **) due to miss diagnosis, treatment and care received. I returned to **** Washington ***************************** (SH **) on March 26th within less than 24 hours of my last visit to **, due to the care I did not receive the first visit and the advice given on my AVS print out. I filed an appeal with Mary Washington Healthcare patient relations for my medical bill to be dropped and was denied. Background of the situation. I went to the *** ** due to new lip swelling that day, throat feeling off, projectile vomiting/diarrhea (ongoing for few days) and overall poor health. I was increasingly getting sicker while being on an antibiotic each day (treating previous positive strep throat result). I expressed to the ** physician that I have never been this sick while taking antibiotic and have never developed lip swelling before and the other symptoms. I felt that I was having allergic reaction to the antibiotic. The physician dismissed my concerns and discharge me as upper viral respiratory infection and told me to continue to take the antibiotic, although I was already having severe adverse effects. I felt unsafe leaving the ** and concerned for my care I received. On my discharge AVS there was no mention of the possibility of allergic reaction to antibiotic and on the physician notes regarding the visit. Although on the physician assessment the symptoms of allergic reaction to the antibiotic was present and I was miss treated during my care at the **. The next morning and during the night I woke up with same symptoms and more severe after continuing the antibiotic. I return to SH ** due to worsening symptoms and fear of escalating to anaphylaxis reaction. Desired resolution would be Mary Washington Healthcare to drop my medical bill from March 25th 2023 *** ** visit and if possible March 26th 2023 SH ** *****
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Courtney D

    1 star

    01/31/2024

    These people are going to delay your diagnosis!! DO NOT BOOK WITH DOCTOR ************************* Made an appointment in September for January ****, four days before my appointment I received this text MWHC:Good afternoon, Due to unforseen circumstances, your appointment with ****************** on 1/18/24 will be cancelled. Please call to reschedule.No one answered when I called or responded to my voicemail. After a week of trying the lady tells me they cant get me in until June **** I am in my thirties with genuinely scary medical concerns, and they are delaying my diagnosis. My nerves are not okay, tremors, and burning in my legs walking up the stairs. Brain fog, fatigue, and more. Im getting triaged because Im too young. They have zero concerns for my concerns and will not make you feel heard.

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