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ComplaintsforCamden Hills Apartments
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Complaint Details
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Initial Complaint
10/20/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
4/14/2023 i moved out of Camden Hills Apartments after being gone for 2 months i was contacted by a credit place trying to collect a debt the total was ******* I was going back and foward trying to contact someone at the office about it and they told me if i provide my move in sheet then they can see. I asked did they have the copy already and they told me the same thing. When i moved in i documented that it was alot of things wrong in the apartment. Now they are charging me for that said same damage . I called today to work out the total and they told me tat the total was now **** dollars for another charge being added for painting the apartment 500 dollars for that how can they come back months later and charge for that and how am i responsible for it. I am not getting any answers and i am reaching out to youBusiness response
11/10/2023
This complaint has been resolved with the assistance of the former resident. The final account statement was updated in the local office and with the collections team. Former resident agrees to remaining charges and will finalize payment with the collections team.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.