![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforSnagAJob.com
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have paid for your service and other platforms and your company is the only site Which I didn't get any views from. I have an auto declined and when you talk with customer service they hang up in your face. What a ripple-off.Business response
05/09/2024
Hi *****,
Thank you for choosing ******** and we apologize for any issues you were having with your account and appreciate the feedback regarding your experience. We strive to provide great service through both the product and our customer service interactions. Please note, we reviewed your interactions and are addressing any opportunities for a better experience forward. It appears there was a disconnection while attempting to escalate your call to a supervisor. I have spoken with our supervisor and he will be following up to address and issues or concerns to ensure that you are able to get the most out of our product.
Please feel free to reach out if you need anything further.
Thanks,
***********************
Technical Support Manager: Snagajob
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.