Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Charlie's Custom Clones has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Charlie's Custom Clones

              9893 Georgetown Pike # 122 Great Falls, VA 22066-2617

            • Charlie's Custom Clones

              9800 Arnon Chapel Rd Great Falls, VA 22066-3933

            Business ProfileCharlie's Custom Clones

            Gun Dealers
            Multi Location Business

            Contact Information

            9893 Georgetown Pike # 122

            Great Falls, VA 22066-2617

            Visit Website

            Customer Reviews

            4.65/5

            Average of 34 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Charlie's Custom Clones has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Charlie's Custom Clones

                9893 Georgetown Pike # 122 Great Falls, VA 22066-2617

              • Charlie's Custom Clones

                9800 Arnon Chapel Rd Great Falls, VA 22066-3933

              Location of This Business
              9893 Georgetown Pike # 122, Great Falls, VA 22066-2617
              BBB File Opened:
              9/17/2019
              Years in Business:
              6
              Business Started:
              10/17/2017
              Business Started Locally:
              10/17/2017
              Business Incorporated:
              10/17/2017
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 1-54-059-07-4E-24367 for this business, issued by Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF)-Federal

              These agencies may include:

              Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF)-Federal

              99 New York Avenue, NE, Room 5S144

              Washington DC 20226

              (800) 800-3855

              http://www.atf.gov

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Potomac Technical Services LLC
              Business Management
              • Mr. John Gill, Managing Owner
              • Ms. Deborah Gill, Member
              • Ms. Stephanie E Spangler, Sales and Marketing Manager
              Contact Information

              Customer Contact

              • Mr. John Gill, Managing Owner
              • Ms. Deborah Gill, Member
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              16 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/24/2023

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              I made an order with Charlie custom clones on December 28 using a financial company called ******* paying monthly for the order. The problem is that I have been trying to contact them for over two weeks trying to cancel the order, but they will not answer my calls or respond to my emails. I called ******* to see if they can cancel the order, but they say they can't do anything unless Charlies gives them confirmation to cancel. The order has yet to be shipped and I have received no updates. When I looked up Charlies Custom Clones, I found that this has happened to many people, and they will tell you your order is coming but it never does. Then they won't cancel your order even though you never receive your product. I have made a payment of $179 with ******* and will not make another one.
              Read More
              Read 15 More Complaints

              Customer Reviews

              34 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jerry B

              05/24/2024

              There should be a zero star option. CCC sold and accepted money for an item they lied about having in stock. Then instead of informing me I have to get the run around for every sales person on their team. And now Im worried Im out almost 2k because they are incompetent and cant figure out how to process a refund in 3 weeks time.Wish I would have looked here first. Ive already repurchased the same rifle from gunbroker and it shipped in 4 days! Steer clear of Commies Custom Clones.
              Read 33 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.