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Find a Location

Old Dominion Insurance Services Inc has 1 locations, listed below.

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    Business ProfileforOld Dominion Insurance Services Inc

    Insurance Agency

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    318 S Main St Ste B, Gretna, VA 24557-4174
    BBB File Opened:
    11/12/2018
    Years in Business:
    15
    Business Started:
    1/1/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Mr. Gordon Ragland, Principal
    Contact Information

    Principal

    • Mr. Gordon Ragland, Principal

    Customer Contact

    • Mr. Gordon Ragland, Principal
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/25/2024

    OLD DOMINION Insurance canceled my insurance and really put me in a bind when they were at fault. Someone didn't do their job when I contacted them and gave them my correct billing info it was never entered into the system so they were debting the wrong account that I did not use anymore for several months. I called every month to give them my correct info . In August I called to make a payment and I was told I did not owe anything it was paid up for the month..I never received any notice in the mail of cancelation . I called from then on tothe make the payment over the phone until I called in December and they would not accept a payment because it was cancel and did not have a reinstated fee so then I finally talked to a agent who was a total jerk and did not do his job of calling to get my insurance to try to get it reinstated.. He acted like I was a problem the entire conversation which happened the last week of December on a Friday after 4 o'clock and the department he was supposed to contact about reinstating my insurance leaves the office at 4 o'clock so I know he did not try to help me after I pleaded with him on the phone. I never had a claim on the insurance and the bill was paid eventually when I would see that they was still trying to draft the wrong account I would call and make the payment..then they tell me I missed June's payment ..well this is December why am I just hearing about this when I been calling for 4 months making a single payment and nobody told me anything about a missed payment..The least they could have done was reinstate my policy . I had also been sick for several months with pneumonia and they did not care at all ..they could have helped me ..
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    Customer Reviews

    0 Customer Reviews

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    BBB Serving Western Virginia

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