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          US Repairs - Best Computer Service Around has 1 locations, listed below.

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            Business ProfileUS Repairs - Best Computer Service Around

            Printer Sales and Services
            BBB accredited business

            Additional business information

            Additional Info:
            We are experts in data recovery, virus removal, printer repair, antivirus installation etc.
            See all additional business information

            Contact Information

            4410 Claiborne Sq E STE 334

            Hampton, VA 23666-2074

            Get Directions
            Visit Website
            (800) 381-8784

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM

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            Customer Reviews

            3.96/5

            Average of 23 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 5/8/2019

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            4410 Claiborne Sq E STE 334, Hampton, VA 23666-2074
            BBB File Opened:
            4/13/2018
            Years in Business:
            6
            Business Started:
            1/1/2018
            Business Incorporated:
            2/6/2018
            Accredited Since:
            5/8/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • US REPAIRS - 1800-381-8784
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Business Management
            • Mr. Lawrence Miles, Owner
            • Mr. James Matthew, Manager
            Contact Information

            Principal

            • Mr. James Matthew, Manager

            Customer Contact

            • Mr. Lawrence Miles, Owner
            • Mr. James Matthew, Manager
            Additional Contact Information

            Fax Numbers

            • (313) 398-2556
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/22/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Complaint Details Unavailable
            Read 4 More Complaints

            Customer Reviews

            23 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Raymond M

            09/07/2024

            US Repairs charged me $2,000 for computer services. After considering the outrageous fee this company charges for computer services, I want to cancel my subscription and receive a full refund of $2,000. It was unclear to me what I was signing up for at the time of the purchase, and I did not realize I was buying a lifetime computer repair service. After discussing this situation with someone at US Repairs I was told that it would not be possible to cancel my subscription. I spoke to one salesman on the phone twice and was helped with my computer problem once. I am not interested in doing business with this company which has engaged in high pressure attempts to convince me to remain a customer. The situation seems simple to me: I made a mistake when I subscribed to this service which I now realize was over-priced and unnecessary. I want to cancel my subscription and receive a full refund of my $2,000. It seems to me that any legitimate company would cancel my subscription and refund my money. I do not think US Repairs is making a good faith effort to resolve this problem.
            Read 22 More Customer Reviews

            Local BBB

            BBB of Greater Hampton Roads

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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