ComplaintsforRoyal Appliance Repair
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Complaint Details
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Initial Complaint
08/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Our clothes dryer stopped working. We had a ***** *** flyer for a company called Royal Appliance Repair that showed a $56 dollar coupon for any major appliance repair and another for 10% off for seniors or military personnel. We called this company and the technician came out and opened up the dryer and said the belt was broken. He said he charges $225 to replace it, but he refused to take $56 off the price for the coupon or give us the 10% for being seniors. This is false advertising to get people to call them. He wrote up the invoice for $225 with no discounts. Even if the repair was not what they deem "major repair" we should have at least got the 10% discount with the flyer coupon.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.