Business ProfileforFast-Fix

Took watch to be repaired on 8/5/22 no notice of service completed until I called in October. Picked up watch on 10/5/22. Put watch on and wore it. The next day watch wasnt working. I called and I took watch back , they looked at it and said I would need to leave it there again. It was months before I was notified of the assessment. When the clerk called he said I would need to pay an additional $180. I explained that I had got my watch back and it stopped working a day later. ******* said it was defective by water damage. How could it got water damage in 1 day? I requested to speak to the person in charge. I was in touch with the owner. I informed him of the situation, he was adamant that I had damaged the watch with water. I had this watch for over 30 years and had no issues with water before. For him to ask for another payment was absurd. I feel that this place just ripped me off for $180. And my watch still isnt working. I live in ** and informed them of that. I had to visit the site twice for the same issue. How could you claim to have repaired my watch and the very next day its not working? I refused to pay the second $180. And asked them to return my watch by mail. It took them awhile and finally I received my non working watch back. At first they kept it past 2 months, then for the 2 assessment took over 2 months. Im really saddened and disappointed that this business feels that its okay to practice this way. I would like my watch repaired or a refund of the charge.