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ComplaintsforRichmond Kitchen Remodeling LLC
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Complaint Details
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Initial Complaint
12/31/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
REPORT OF CONTRACT BREACH JOB: Kitchen Remodeling Customer: Contractor: ******* ******* Richmond Kitchen Remodeling LLC 4010 Crystalwood Lane 8715 West Broad Street Henrico, VA 23294 Henrico, VA 23294 *** *** **** ******** ******: *** *** **** Mr. *******: ********** / *** *** **** ***** ******** (Office) Contract Signed: May 21, 2021 -- Copy of Contract Attached $***** – **% of Contract Paid. Copy of Check Attached Kitchen Floor Floor of the kitchen was not done properly. Mr. ******* did the floor. Mr. ******* was informed that the floor was not done right. The contractor did not show interest in fixing or redoing the floor. Mr. ******* after repeated calls came to Customer’s home and was shown the floor. Mr. ******* took the floor off. Lots of staples left on the floor. Bought new vinyl waterproof wood from **** *****. I hired another contractor to remove staples, level the floor, redo the entire floor. Floor was completed. Confidence Building On Rest of the Job I asked Mr. ******* if he can complete the job since he could not do the floor properly. Mr. ******* was very upset. December 27, 2021 Mr. ******* said he can only deliver cabinets to me without other materials like countertops, sink, and perform rest of the tasks on the contract. Mr. ******* was informed by me to complete all items on the contract. Cabinets Mr. ******* said he would only supply the cabinets and not the other items on the contract. I informed Mr. ******* to keep to letters of the contract. Mr. ******* refused and said he would only provide cabinets. Mr. ******* said I can seek any redress I so choose. Thank you, ******* *******
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.