Business ProfileforAmerican Exteriors & Masonry LLC

Contract signed on May 26, 2022 for a small 14 x 16 foot all season porch and on June 7, 2022 for renovation of old shed behind our house. We have paid them $44,523. New porch was to include roof, **** decking, landing, windows, masonry stone, access door, door with a dog door and a bug screen. The shed was to get a new porch and steps, first floor insulated and covered with plywood, new windows and brown vinyl siding and trim to match main house, etc.. They have disappeared from the job for weeks and months. it's a pattern. They do not reply to emails and phone calls. Most go unanswered. They promise workers will be here or say we want to install shed windows but no one shows up and materials aren't delivered. We are never sure if they have gone out of business or have abandoned the job. They tore off the old porch on Oct 26, 2022 and still aren't finished. Porch still needs the door with dog door, windows, access door redone, area above where windows will be installed is still open, hole workers punched in siding needs repair, construction debris is scattered in yard. Only work done on shed was on Jan 6, 2023 when porch floor was replaced Company replied to an email we sent saying we planned to file complaints. Owner came out on March 20 and promised to get it done. Worker arrived March 22 and roof got fixed lights installed on steps and access door was made. However contractor didn't deliver any materials and the door looks uneven and needs a redo. The stone masonry was completed April 9. No one has worked here since the 9th although worker did come back to measure shed and put latch and siding on access door. Owner did say windows will be ready May 17th. We want them to finish these 2 jobs; consistently have a crew here working and deliver materials to do the work and not disappear for weeks or months. We want an actual schedule with dates for delivery of materials, dates workers will be on site and a finish date.