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Business ProfileforCleaning Service Co.
Current Alerts For This Business
Specifically, the company's use of the term "Satisfaction Guaranteed" does not meet Better Business Bureau Code of Advertising guidelines.
According to the guidelines: "When "satisfaction guaranteed" or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed."
The BBB requested written clarification from the company on the specifics of the guarantee claim and offered modification options to resolve the issue.
Upon receipt of the ad challenge from the BBB, Cleaning Service Co. has agreed to modify their "Satisfaction Guaranteed" statement by adding,"If you are not F % satisfied with our service for any reason, we will gladly return within 24 hours to make sure you are happy! Your satisfaction is our top priority!" This advertisement challenge was closed as successfully modified.
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- P O Box 304, Lightfoot, VA 23090
- BBB File Opened:
- 8/21/1995
- Years in Business:
- 30
- Business Started:
- 8/26/1993
- Business Incorporated:
- 1/1/1995
- Type of Entity:
- Corporation
- Contact Information
Principal
- Mr. Kevin Whitehurst, Owner
Customer Contact
- Mr. Kevin Whitehurst, Owner
- Ms. Susan Whitehurst, Vice President
Customer Complaints
0 Customer Complaints
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