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Find a Location

Liberty University has 1 locations, listed below.

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    Business ProfileforLiberty University

    Colleges and Universities
    BBB accredited business

    Additional business information

    Additional Info:
    On March 5, 2024 the U.S Department of Education announced its office of Federal Student Aid (FSA) is imposing a fine as a result of a settlement agreement with Liberty University for material and ongoing violations of the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (CleryAct).  For more information please visit: https://www.ed.gov/news/press-releases/us-department-education-imposes-14-million-fine-against-liberty-university-clery-act-violations.

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/2/2012

    Years in Business: 53

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Liberty University is a non-profit, private higher educational institution.

    Business Details

    Location of This Business
    1971 University Blvd. MSC Box 710305, Lynchburg, VA 24515
    BBB File Opened:
    8/9/1994
    Years in Business:
    53
    Business Started:
    1/1/1971
    Business Incorporated:
    1/18/1972
    Accredited Since:
    3/2/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Liberty University, Inc.
    Related Businesses
    Business Management
    • Mr. Mark McCormick, Director - Student Advocate Office
    Contact Information

    Principal

    • Mr. Mark McCormick, Director - Student Advocate Office

    Customer Contact

    • Mr. Mark McCormick, Director - Student Advocate Office
    • Mr. Jerry Prevo, President
    Additional Contact Information

    Website Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/28/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I am writing to file a formal complaint against Liberty University in Lynchburg, VA, regarding discriminatory actions and failure to provide reasonable accommodations in the Spring 2024 Public Administration course taught by Professor ***** **** and the HLTH 503 Principles of Epidemiology course taught by Dr. **** ******. Public Administration Course (Spring 2024) Throughout the semester, I faced significant medical challenges that were documented and communicated to both the university and Professor ***** ****. Despite receiving formal accommodations, my needs were not adequately met. Professor **** assured me I would pass if I completed two specific assignments. I completed these and more, yet I received zeros and failed the course. Despite providing a letter from my healthcare provider, I was granted only an additional week, which was insufficient. HLTH 503 Principles of Epidemiology Course In the HLTH 503 course, my final project was not included in my grade calculation, which would have earned me a B instead of a C. Despite Dr. ****** requesting a grade change, the registrar refused to adjust it. Summary and Request I believe Liberty University has violated my rights under the ADA by failing to provide reasonable accommodations and discriminating against me due to my disability. I seek your intervention to address this matter and ensure appropriate corrective actions are taken. I have attached relevant documentation, including email correspondence, assignment grades, medical accommodation letters, and my healthcare provider's letter. I respectfully request an investigation into this complaint and guidance on the next steps. I would like to be refunded for the courses if the grade cannot be changed or removed from my transcript.
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    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jared N

    1 star

    08/14/2024

    I had a terrible experience with Liberty University. As a returning student, I enrolled in the School of Business and had a terrible instructor. Her feedback was terrible and when I challenged her feedback, she told me that I "had an ego" and that she will "humble me". Her last feedback to me was, "I am unsure how to help you". I reached out to the schools formal complaint system, Beacon, and they gave canned answers and refuse to give a care about my concerns. They denied all four of my Beacon complaints simply asking for a refund for the course or placement into the same course uncharged and under a different instructor. They're frauds and scam artists under the guise of promoting Christian principles.

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