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Find a Location

Blue Haven Pools & Spas has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Blue Haven Pools & Spas

      9104 Industry Dr Manassas Park, VA 20111-4832

      BBB Accredited Business
    • Blue Haven Pools & Spas

      4750 Winchester Blvd Unit 8 Frederick, MD 21703-7469

    Business ProfileforBlue Haven Pools & Spas

    Pool Cover Sale
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    BH Mid Atlantic, Inc operates as a franchise of Golden State Industries, Inc doing business as Blue Haven Pools. According to information provided by the company, BH Mid Atlantic, operating as BH N VA, Inc, purchased the assets of Blue Haven Construction Co., Inc effective September 1,2008. BH N VA became BH Mid Atlantic September 24, 2008.  The BBB has not processed new complaints on this franchise since the change in corporate ownership in 2008. 
    See all additional business information

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/6/2011

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Our sales & construction offices specialize in building and remodeling gunite pools (also called concrete pools or shotcrete pools). 

    Products & Services

    In Ground concrete swimming pools

    Business Details

    This is a multi-location business.

    Find a Location

    Blue Haven Pools & Spas has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Blue Haven Pools & Spas

        9104 Industry Dr Manassas Park, VA 20111-4832

        BBB Accredited Business
      • Blue Haven Pools & Spas

        4750 Winchester Blvd Unit 8 Frederick, MD 21703-7469

      Location of This Business
      9104 Industry Dr, Manassas Park, VA 20111-4832
      BBB File Opened:
      6/1/2009
      Years in Business:
      15
      Business Started:
      9/1/2008
      Business Started Locally:
      9/1/2008
      Business Incorporated:
      5/15/2008
      Accredited Since:
      12/6/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2705126592 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA. The expiration date of this license is 2/28/2028.

      These agencies may include:

      Department of Professional and Occupational Regulation (DPOR)-VA

      9960 Mayland Drive, Suite 400

      Henrico VA 23233

      (804) 367-8500

      http://www.dpor.virginia.gov

      BBB records show a license number of WV045239 for this business, issued by Department of Commerce-WV. The expiration date of this license is 7/1/2024.

      These agencies may include:

      Department of Commerce-WV

      74B Building 6, Capitol Complex

      Charleston WV 25305

      (304) 558-7890

      Fax: (304) 5582415

      http://www.wvlabor.org

      BBB records show a license number of 126804 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD. The expiration date of this license is 9/23/2025.

      These agencies may include:

      Department of Labor, Licensing and Regulation (DLLR)-MD

      500 N. Calvert Street, Room 308

      Baltimore MD 21202

      (410) 230-6231

      http://www.dllr.maryland.gov/license

      Type of Entity:
      Corporation
      Alternate Business Name
      • B H Mid Atlantic, Inc
      • Blue Haven Pools
      Business Management
      • Mr. Frank Firetti, President
      • Mr. Tyler Firetti, Vice President
      Contact Information

      Principal

      • Mr. Frank Firetti, President

      Customer Contact

      • Mr. Frank Firetti, President
      • Mr. Tyler Firetti, Vice President

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/29/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      BH built our pool and their employees or subcontractors had made multiple problems that until recently they took responsibility for (including crack in gunnite, causing leak after repair of gunnite, closing pool and causing leak due to freezing, securing hot tub seat with screws that rusted, then fixing it with zip ties, then finally fixing it correctly). They recently fixed a leak and repoured the concrete they destroyed to get to it and agreed to also coat it to fix the cosmetic damage - they mistakenly left a pool setting wrong, overheated our pump by running it dry - I now asked to warranty the new pump (they already did this EXACT damage previously by draining the whole pool by mistake, left it running dry, and resulting in the pump breaking early this summer) - and owners response is none of this is warranty work and not his responsibility so he is not going to repair the cosmetic damage to the concrete or warranty any of the recent work. He is responsible for damage.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cinnamon E

      5 stars

      10/03/2023

      They did an awesome job on our beautiful pool! We couldn't be happier! Punctual and professional! Thank you so much for our beautiful oasis.

      Blue Haven Pools & Spas Response

      10/31/2023

      Thank you Cinnamon. You all were a pleasure to work for.

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

      BBB Reports On

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