ComplaintsforBiologics, Inc.
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Complaint Details
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Initial Complaint
05/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We purchased a ultrasonic homogenizer from this company. The brand new unit arrived non-functional but upon numerous attempts at communication via email and phone, we never heard back from them until August 2022 when somehow we got a response from someone at the company. We sent the unit in for repair in August/September 2022 but since then we have heard nothing from the company and they are not answering phone calls or email. They are in possession of state property (purchased by *************) and will have to be reported as stolen property. This company does not respond to anything beyond selling broken/incomplete equipment.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.