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ComplaintsforJo's Nail
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Complaint Details
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Initial Complaint
11/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to get my nails done on Friday 10/07/2022 and by the evening of that same day my nail polish was peeling off. I then called the manager ** and he said to come back went back on Saturday 10/08/2022 . spoke with ******* about may nails she wanted to do the the same thing that caused my nail polish to come off which was put gel polish over my dip nails I stated to her the same thing will happen and I paid $70 and I want my nails done right. After she told me that her co worker should not have put gel on my dip. She said she could not do all of my nails bc she has another patient during this process the manger *** never said anything. so she continued to polish my nails with gel and on Sunday the very next day polish coming off again. By this time I am really upset because this is exactly what i told her would happen. On Monday 10/10/2022 I called location no one answered or called me back. I want my money back because my service was not done correctly and for them to call me back and apologize for the inconvenience. Thanks *******
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.